I have been guilty of keeping my mouth closed in situations that required moral fortitude on my part. At work we are required to interact with a diverse clientele, both racially and culturally. As a manager, it is extremely important to me that all people that walk through the door are treated fairly and equally by my staff. I ensure that I discuss cultural differences to try and remove some of the misunderstandings that often surround dislike of cultures dissimilar to our own. However, I have less effect on another manager that I work with. We have worked together for a long time, and while I enjoy our professional relationship, we carry different values. I have often tried to impress on her the importance of moral integrity, but I believe her personal experiences have led her to more negative reactions regarding certain cultures. There have been situations where I hear her speaking of a certain group of people in a less than flattering way, and rather than get into a disagreement at work, I will stay quiet.
This act of moral muteness only handicaps our organization. I know that my responsibility is to speak truth into existence, but in some situations, I feel helpless to change or alter someone else's perspective. I value being assertive, but only if that actions effects positive change. The acquisition of new information is a necessity to ethical leadership. However, sometimes you cannot change the opinions of others. This shows a distinct difference in management and leadership. Management does not always act ethically, because the goals are not always moral. Relationship leadership values ethics as part of the process.